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Important notice to existing account holders

THU, APR 19, 2018

Topic

Please carry out the account migration procedure that is in conjunction with the release of the new service "AWRD". "loftwork.com" account holders will have to migrate their account in order to continue using "AWRD".

If you log in without migrating your account, the information keyed into the old service will not be migrated over and it will be registered as a new account.

Contents

1. Those who registered on the old loftwork.com with their e-mail address and password

2. Those who registered on the old loftwork.com with Facebook or Twitter

1. Those who registered on the old loftwork.com with their e-mail address and password


1. Create an account for the sign in service "ID.CC" managed by Loftwork. Those who already have an ID.CC account can just log in.

*Create an ID.CC account here>https://id.cc/about


ID.CC account creation screen


2. Access the account migration page and key in your e-mail address and password that you used to register on "loftwork.com".

The account migration page is here>https://awrd.com/en/migration

*Those who have not registered their e-mail address will be brought to the e-mail address registration screen, so please follow the instructions on the screen to do the registration.

3. That completes your account migration.


2. Those who registered on the old loftwork.com with Facebook or Twitter


1. Access the account migration page and select Facebook or Twitter from the "log in with social networking site" portion.


The account migration page is here>https://awrd.com/en/migration

*Those who have not registered their e-mail address will be brought to the e-mail address registration screen, so please follow the instructions on the screen to do the registration.


2. After completing the log in to AWRD, enter your basic information and move to your "my page".

That completes your account migration.

FAQ

This is a compilation of the frequently asked questions. Please check here if you have any queries. If this page does not address your concerns, please contact us through this inquiry form.


Q:I do not have an "ID.CC" account.
A:Please create an account. Please prepare your registration e-mail address and password.
The account creation page is here>https://id.cc/about


Q:What is "ID.CC"?
A:ID.CC is a shared log in account service provided by Loftwork. It is created with a Mastodon of a shared social networking site service.


Q:Can I still log in to AWRD if I am not logged in to ID.CC?
A:Just like with Facebook and Twitter, you must be connected (logged in) to ID.CC in order to log in to AWRD.


Q:I forgot my password for my "loftwork.com" account.
A:Please reset your password on the password reset page.
The reset page is here>https://awrd.com/en/migration/reset


Q: I cannot migrate users with Facebook or Twitter.
A:Did you change your Facebook or Twitter e-mail address? As AWRD is connected to your e-mail address, please re-register using the following method:
- Reset your old e-mail address password >https://awrd.com/en/migration/reset
- After resetting your password, log in with your e-mail address and password on the account migration screen>https://awrd.com/en/migration


Q:I want to close my account.
A:Log in using the account that you want to close, or migrate your account. In the account settings on your "my page", there is an account closing form.
* If you want to close your account but you are unsuccessful in your account migration, please inquire using your registered e-mail address. We are sorry for the trouble.

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